Terms & Conditions

Terms & Conditions:

Legal Notice
All alcohol and tobacco products are sold in Illinois and title passes to the buyer in Illinois. By placing the order, you authorize us to have the product picked on your behalf by the store's staffed, and picked up/delivered to your listed location. Under the terms of sale, delivery driver is acting as your agent. You may desire to insure your shipment. Any questions regarding pick up or delivery, please reach out to us via our page, or give us a call at the store (217) 342-2229.

Local Delivery
We do not currently offer delivery, but we are currently looking into this service.  Please keep an eye out for updates in the near future. 

Age Verification
By placing an order you verify that you and order recipients are at least 21 years of age. At the time of pick-up, the order recipient must provide identification showing they are at least 21 years of age with a valid state/government issued ID.  This includes driver's license, military ID, passport and/or state ID. 

Order Processing
You will be notified by email that we received your order. If the items you ordered are out of stock, we will contact you. Tracking numbers are sent to you by email. If you need to change your order, call us at (217) 342-2229 and provide your order confirmation number, and we can manually void, and process the new order over the phone.

Store Pickup
You can place an order online for pickup at any Top Shelf Beer, Wine, & Spirits. Your online order may be eligible for store pickup in as little as one hour. If your order qualifies, select "1 Hour Pickup" in the shopping cart. You will be contacted by the store when your order is ready for pickup.

Privacy Policy & Collection of Personal Information
Top Shelf does not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use our online services.  These may include: registering for an online checkout account, entering a sweepstakes or contest sponsored by Top Shelf, signing up for special offers or promoti
ons, sending email messages, submitting credit card or other payment information when ordering products via our eCommerce website. We will only use your information to communicate with you for products/services you have requested from us. We may also inquire about gathering further personal/non-personal information from you in the future.

Product Sales/Returns

Orders placed online or purchased from our store may be returned to Top Shelf Beer Wine & Spirits location within 30 days from purchase. All refunds require a physical valid, government issued photo ID. If you do not have a receipt, you may exchange the item for other merchandise or a Top Shelf gift card for the value of the item at the time of return. Products must be in the condition you received them and in the original box and or packaging